Please Read our Warm Weather Packaging (WWP) Policy Below “Proceed to Checkout”
Warm Weather Packaging (WWP) Guidelines // Please Read Before Ordering 🙂
With heat and chocolate going together like oil and water, we have our protective shipping option, “warm weather packaging” available year-round for shipping to warmer climates.
- If you “opt out” of Warm Weather Packaging, and your order melts, WWC is not responsible for the cost or replacement of the product.
- Be present at time of delivery (or ship to work address)
- If you purchased WWP and your order does melt, we will resolve the issue at no additional cost: However, you must report it within 12 hours of the posted delivery time (to which we have access).
- If you will be traveling at the time of delivery, please advise WWC and we will work with you accordingly.
- Order when someone will be present to receive the delivery. We cannot be responsible for orders left in a hot mailbox for extended periods.
- If you are sending a gift to a hot area, please advise the recipient: We insulate and fully stand behind what we ship to arrive in good order, but not for sitting in a hot mailbox after it delivers. Much better to surprise them with great product than an unintended issue!