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Gourmet Chocolate

World Wide Chocolate Information

*** Please note that refunds will not be issued for any sale items. ***



What We Offer

World Wide Chocolate features gourmet baking chocolate and artisan chocolate, including chocolate gifts from some of the world's finest chocolate makers. And we pride ourselves in providing you fast and reliable service, shipping thoughout the United States. You, our customer, expect quality when you order gourmet chocolate. We strive to exceed your expectations.

Our Philosophy

We believe that the taste of fine chocolate is incomparable. It can be a truly unique experience. And the tastes can be so varied. Chocolate makers around the globe can create such different confections because of the origins of the bean and how they are processed. We find the business of providing you the world's best chocolate a very satisfying one and one which we care about very much. From the selecting of special brands, to warehousing and to shipping, we invest great care. We want you to thoroughly share in the enjoyment of these delicious treats.

Internet Only Business

World Wide Chocolate only does business via its website www.WorldWideChocolate.com. We do not take orders over the phone. If you would like to contact us, please complete our contact form on our Contact Us page. We are dedicated to customer service and look forward to hearing from you.

What We Offer

World Wide Chocolate accepts only the following credit cards for payment of products:

We apologize but we do not accept checks or C.O.D.

Hours of Business

World Wide Chocolate is open daily Monday through Friday, 8:00 am to 4:00 pm EST. Please visit our Shipping Page for our regular and warm weather season shipping schedules.

Privacy Statement

Please click here for our Privacy Statement.

Reading Dates on Chocolates

Many of our chocolates come from other countries therefore they are coded DAY/MONTH/YEAR.

Melted Chocolate

If your chocolate arrives melted because it was not shipped in warm weather packaging with Second Day/Next Day Shipping; or if it was left in a location not suitable; or for other various reasons World Wide Chocolate cannot be responsible for; WWC will not will not refund any credit back to the customer.

When shipping to a warmer climate or in warm weather packaging please consider the following:

  1. Utilizing the warm weather shipping with Next Day/Second Day Shipping,
  2. Send your package to a place of employment or to someone who can receive the product and properly keep it cool till the customer can claim it,
  3. choose items such as hot chocolates, cocoa powders etc... that are not as apt to melt.

For more information please refer to the Shipping Page for handling shipping issues.

During the months of May, June, July, August, and September Warm Weather packaging and Two Day Air are required and will be charged to the customer accordingly.

Order Cancellation, Return, Refund Dispute

***** NO refunds will be issued for any SALE items *****

Order Cancellation:

Orders will only be cancelled if an e-mail only is sent directly to World Wide Chocolate soon after placing order. If you wish to cancel an order after it has been pulled and packaged, but not sent, a $5.00 fee will be charged to your account.

If your order has already been received by UPS and is in the shipping process a 35% restocking fee will be charged to your account only if the package is returned in the condition it was sent out in.

Order Returns:

Any order that is returned to World Wide Chocolate needs to have a written note attached to the package with the reasons for refusing the shipment. E-mails, phone calls will not be accepted in lieu of a written note in any case. The package and the contents in contention (as well as the original shipping label) need to be “return shipped” in the condition it was originally shipped in within 10 business days.

If the package is returned for reasons no fault of World Wide Chocolate a 35% restocking fee will be assessed and no shipping charges will be refunded. If the package is returned for incorrect address, recipient not in, refused by recipient, etc…we will make every effort to contact you to correct and resend the package. Any additional charges will be further assessed to the customer as long as the fault was not World Wide Chocolate’s.

If the package is returned after the 10 business days, no refunds will occur.

Because chocolate is a perishable food item and if we determine there was no fault on World Wide Chocolate’s side and product is returned damaged in any way, we reserve the right to not refund the customer any of their money.

Please mail returns to:

US Post Office Returns
Returns Department
World Wide Chocolate
643 Franklin Pierce Hwy.
Barrington , NH 03825
UPS Returns
Returns Department
World Wide Chocolate
643 Franklin Pierce Hwy.
Barrington , NH 03825

Refund Dispute:

Any credit charge that is disputed and World Wide Chocolate is not found at fault, and that WWC has done its best according to its policies, will have a $25.00 fee assessed to the customer to cover a merchant service chargeback fee.

Secure Ordering

The information the customer submits in the order form is with a GeoTrust - Secure Website.

Contact Us

Please feel free to contact us with not only your orders, but comments, suggestions, etc… we would be happy to hear from you.


World Wide Chocolate is dedicated to selling only the finest selection of imported gourmet chocolates and chocolate gifts for you to buy from the world's best Belgian, Canadian, Ecuadorian, English, French, German, Italian, Spanish, Swiss, Venezuelan and American Chocolatiers. Discover delicious chocolates, speciality chocolate foods, gift baskets, fair trade chocolate, organic chocolates and chocolate bars to order online from the world class chocolate makers.

  

Shop for Chocolate from...

America
Belgium
Ecuador
England
France

  

Germany
Italy
Spain
Switzerland
Venezuela

  

Chocolates from America

Amano
Blommer
Guittard
Lake Champlain Chocolates
Scharffen Berger
Vermont Nut Free

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All Rights Reserved